Privacy Policy

Effective Date: October 1, 2025

Welcome to Crochet By Ella! This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from https://www.crochetbyella.com (the “Site”).

We value your privacy and are committed to protecting your personal information. Please read this policy carefully to understand what we collect and how we use it.

Collecting Personal Information

When you visit the Site or place an order, we collect certain information to fulfill your purchase and improve your experience.

Device Information

  • Purpose of collection: To load the site accurately and analyze site usage to improve performance.

  • Source: Automatically collected using cookies, log files, tags, or pixels.

  • Disclosure for business purpose: Shared with analytics and performance tools like Google Analytics.

  • Personal Information collected: Web browser type, IP address, time zone, cookie information, pages viewed, and interactions with the site.

Order Information

  • Purpose of collection: To fulfill orders, communicate with you, and screen for fraud.

  • Source: Collected directly from you during the checkout process.

  • Disclosure for business purpose: Shared with WooCommerce, payment processors (like Stripe or PayPal), and shipping partners.

  • Personal Information collected: Name, billing address, shipping address, payment info (credit/debit card), email address, and phone number.

Customer Support Information

  • Purpose of collection: To answer questions, help with orders, or solve any issues.

  • Source: Provided by you when you contact us.

  • Disclosure for business purpose: Not shared unless necessary to fulfill your request.

  • Personal Information collected: Name, email address, and any message or info you include.

Contact

If you have questions or need help with your privacy rights, please contact us at:
📧 Email: mike@baldmanmarketing.com

Minors

This site is not intended for children under the age of 16. We do not knowingly collect personal information from minors without parental consent.

Sharing Personal Information

We only share your information with trusted third parties to help us provide and improve our services—such as WooCommerce (our store platform), payment processors, and shipping providers. We do not sell or rent your data.

Lawful Basis

If you are located in the European Economic Area (EEA), we process your personal information under the following legal bases:

  • Your consent

  • Fulfillment of a contract

  • Compliance with legal obligations

  • Legitimate business interests

Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. You may request that we delete your data at any time.

Automatic Decision-Making

We do not use automated decision-making or profiling that significantly affects you (such as credit scoring).

Selling Personal Information

Crochet By Ella does not sell your personal information to anyone.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Correct or update your personal information

  • Request deletion of your data

  • Withdraw consent (where applicable)

  • File a complaint with a privacy authority

To exercise your rights, email us at mike@baldmanmarketing.com.

GDPR (For EU Residents)

If you’re a resident of the European Union, you have rights under the General Data Protection Regulation (GDPR). These include the right to:

  • Be informed about how your data is used

  • Access your personal data

  • Correct inaccuracies

  • Request deletion

  • Object to or restrict processing

CCPA (For California Residents)

If you’re a California resident, you have rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect

  • The right to request deletion of your information

  • The right to opt out of the sale of your information (we don’t sell any)

Updates to This Policy

We may update this policy from time to time. Any changes will be posted on this page with the updated “Effective Date.”